Consulting in the implementation of management systems, developed according to international ISO standards

Regardless of the organizational form, the size of the organization or the complexity of the processes, ISM experts will provide support in setting up and implementing a competitive management system.

The duration and cost of implementation vary depending on the size of your organization, and it is recommended that staff involved in the implementation of the system (especially department managers) attend the training course according to the requirements of the standards to be implemented.

The purpose – to improve the functioning of companies by creating the necessary basis for making the right decisions.

The objective – ensuring the functioning of management systems, through the effective implementation of the procedures and instructions developed in the design phase.

Benefits:

  • Faster and easier to learn and understand the requirements of international standards in order to ensure compliance with all mandatory requirements;
  • The management system is completed in the shortest possible time and at lower costs for implementation;
  • Quality documentation is written according to standards;

Types of implemented systems:

  1. Implementation of quality management system (QMC) according to SM EN ISO 9001:2015
  • Identifying processes and establishing requirements;
  • Identification of targets and objectives;
  • Support in developing procedures based on existing processes and current practices;
  • Support in drafting documents;
  • Dissemination of documentation;
  • Training and awareness of staff on how to work, the role of the designed management system and the need to comply with its requirements;
  • Internal audit.
  1. Implementation of  Anti-bribery management systems according to SM ISO 37001:2016
  • Identifying processes and establishing requirements;
  • Identification of targets and objectives;
  • Support in developing procedures based on existing processes and current practices;
  • Support in drafting documents;
  • Dissemination of documentation;
  • Staff training;
  • Internal audit.
  1. Integrated system implementation
  • Integration of the system and its certification as an integrated management system (a common policy, not two separate ones, a common manual, not two separate ones, etc.);
  • Optimization of implementation processes;
  • Simplifying the implementation method;
  • Material benefits compared to independent implementation of standards;
  • Optimizing the consumption of resources used;
  • Reduce the costs of maintaining multiple management systems.

The stages of the consulting process:

  1. Analysis of the existing situation within the organization – the objectives pursued during the analysis.
  2. Process initiation – includes: preliminary discussions; contract negotiation; signing a consulting contract.
  • Identification of the real working system and comparing it with the requirements of the reference standard;
  • Identification of the technical-organizational elements and current practices that may be the basic elements of the future quality management system;
  • Identification of aspects that do not comply with the requirements of the reference standard;
  • Identification of the critical points of the flow of activities, which can cause delays, deficiencies, etc.;
  • Identification of existing human and material resources;
  • Identification of existing registration and record systems at the organization level.

This stage will end with an Evaluation Report on the existing stage in the organization compared to the compliance with the requirements of the reference on quality management.

  1. Design of the management system – it is performed based on the Evaluation Report, drafted following the analysis.
  2. Training the management team – in order to ensure the success of future actions, it is of great importance to be aware of the qualifications of the entire staff. To this end, ISM organizes training courses on management systems.
  3. Elaboration of the management system documentation – in general, the management system documentation consists of the following types of documents:
  • The manual (a document that describes the management system of an organization);
  • Policy and Objectives;
  • System Procedures and Operational Procedures;
  • Work Instructions, Methods or Protocols;
  • Instructions for use;
  • Organization regulations;
  • Forms and records.
  1. Implementation of the designed management system – this stage will be done under the guidance of the consultant, being applied to the provisions of the documents elaborated in the previous stage. At the same time, internal audit processes will be performed under the guidance of the consultant to detect non-conformities or implementation problems. Also, the identified non-conformities will be analyzed and corrective and preventive actions will be established.

For more information, contact us at: 022 90 53 07 or 022 90 53 03.